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Getting Started

  • Introduction
  • Installation
  • Quick Start
  • Basic Usage

Configuration

  • AI Providers
  • API Keys
  • Environment Variables
  • Configuration Options

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  • Available Tools
  • Project Files
  • Commands and Tool Execution

Help

  • Troubleshooting
  • FAQ

Dash documentation

Troubleshooting

Verified fixes for the most common issues.

Command not recognized#

dash: command not found after installing:

  • Open a new terminal so PATH changes take effect.
  • Check the global npm bin directory: npm prefix -g. Ensure that directory is on PATH.
  • On Windows with nvm-windows, PATH points at your active Node installation; switching versions moves the bin path.
PowerShell
npm prefix -g
# add the printed directory to PATH, then reopen the terminal

Installation failures#

  • Engine error about Node. The package requires Node >= 20: node -v, upgrade if needed, retry.
  • EACCES / permission errors. Run from an elevated prompt or change the npm prefix to a user-writable location.
  • Slow or blocked downloads. The package is large (~100 MB unpacked, native executable included); confirm your registry and proxy allow the tarball.
  • Install succeeded but app will not start. Check anti-virus policies — the package runs a bundled native executable.

Invalid API key#

  • "Set API key first with /providers" — no key configured yet. Run /providers and paste a key.
  • Prompt rejects the key format. NVIDIA NIM keys start with nvapi_; check for copied whitespace.
  • Key stopped working. Rotate it in the NVIDIA portal, then update via /providers.
  • Config edited manually and corrupted. Delete ~/.dash/config.json; Dash recreates the default structure on next save, then set the key again.

Unsupported providers or models#

  • Other providers (OpenAI, Anthropic, Google, …) are not integrated yet — keys for them will not be read.
  • /models shows the models your key can actually reach. If the live list fails, Dash falls back to the built-in Nemotron defaults.
  • A model id that has left the provider catalog can be re-selected any time with /models.

Network and provider errors#

  • Timeouts / TLS failures against https://integrate.api.nvidia.com: test connectivity and corporate proxies.
  • 401 responses: the stored key is rejected — set a new one.
  • 429 responses: rate limits on your NVIDIA account; retry later or lower request frequency.
  • Web tools fail without model errors: web_search/web_fetch need internet access but not the provider key.

File access or permission problems#

  • File not found although it exists: dash runs from its launch directory — start dash in your project root.
  • Paths outside the workspace keep asking for approval: expected; that is the safety model. Edit inside the workspace, or approve the specific request.
  • Nothing changes when asked to search a folder: the folder is inside the fixed exclusion list (.git, node_modules, .dash, dist, build).
  • Checkpoints missing: snapshots live under the project at .dash/checkpoints/ — do not delete the directory while a revert is pending.

Still stuck?

Report problems to support@neuro-corp.com — include your Node version, the output of DASH_DEBUG=1, and the failing command (never real keys).

On this page

  • Command not recognized
  • Installation failures
  • Invalid API key
  • Unsupported providers or models
  • Network and provider errors
  • File access or permission problems
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